Welcome to PrometricDr.com. These Terms and Conditions govern your access to and use of the PrometricDr website, accounts, practice tests, subscriptions, and related services.
By accessing or using PrometricDr, you agree to these Terms. If you do not agree, please do not use our services.
1. About PrometricDr
PrometricDr is an independent exam preparation platform providing practice tests and educational resources for healthcare professionals preparing for Gulf medical licensing examinations, including DHA, DHP-MOPH, DOH, KMLE, MOHAP UAE, OMSB, and SCFHS pathways.
Our materials are independently developed for educational purposes and are not official examination questions.
2. Eligibility and Accounts
You must be at least 18 years old to create an account or purchase access to PrometricDr services.
When creating an account, you agree to:
- Provide accurate and current information
- Keep your login details confidential
- Use your account only for your own exam preparation
- Notify us if you suspect unauthorized account access
You are responsible for activity conducted through your account.
Account sharing is not permitted.
3. Practice Test Access
Purchasing a practice test or subscription gives you a personal, limited, non-transferable right to access the purchased content during the stated access period.
Access periods may include plans such as:
- 1 Month Access
- 3 Months Access
- 12 Months Access
Access begins according to the terms displayed at the time of purchase and ends when the applicable access period expires.
You may not share, resell, redistribute, reproduce, download in bulk, publish, or commercially use PrometricDr practice questions or other protected content.
4. Payments
Prices and applicable access periods are displayed before purchase.
Payments may be processed through third-party payment providers. PrometricDr does not store complete credit or debit card information when payments are handled by an external processor.
Prices may change from time to time. Changes do not affect purchases already completed unless otherwise required by law.
5. Refunds and Money-Back Guarantee
Eligible purchases may qualify for our Money-Back Guarantee subject to the conditions published on our Guarantee page.
Eligibility may depend on factors including:
- Length of practice test usage
- Date of purchase
- Completion of the corresponding official examination
- Submission of acceptable proof of the exam attempt and result
Not every purchase or circumstance qualifies for a refund.
Please review the current Money-Back Guarantee before purchasing if the guarantee is important to your decision.
6. Educational Purpose and Exam Disclaimer
PrometricDr practice tests are provided for education and exam preparation only.
We do not claim that our questions are:
- Official licensing examination questions
- Live examination questions
- Recalled examination questions
- Leaked examination content
- Exact reproductions of any licensing examination
Exam formats, syllabi, eligibility requirements, fees, policies, and procedures may change.
Candidates are responsible for checking current information directly with the relevant healthcare licensing or examination authority.
7. No Pass Guarantee
Practice tests can help assess knowledge, identify weaker areas, and support structured preparation, but individual examination results depend on many factors.
PrometricDr does not guarantee that using our materials will result in a passing score, licensing approval, employment, registration, or professional eligibility.
Any Money-Back Guarantee offered by PrometricDr is a refund policy subject to its stated conditions and should not be interpreted as a guarantee of examination success.
8. Acceptable Use
You agree not to:
- Share your account with another person
- Copy or distribute practice questions or explanations
- Resell access to PrometricDr content
- Use automated tools, bots, crawlers, or scrapers to collect protected content
- Attempt to bypass access restrictions or security systems
- Interfere with the operation of the website
- Use PrometricDr for fraudulent or unlawful purposes
- Submit fraudulent payment disputes, refund requests, or false documentation
Violation of these rules may result in suspension or termination of access.
9. Intellectual Property
Unless otherwise stated, PrometricDr owns or licenses the website content, including practice questions, explanations, text, graphics, branding, website design, software, and related materials.
Your purchase provides access to the content for personal study. It does not transfer ownership or intellectual property rights to you.
PrometricDr trademarks, logos, and original content may not be reproduced or used commercially without permission.
10. Reviews, Feedback and User Content
If you submit a review, testimonial, comment, suggestion, or other feedback, you confirm that the information you provide is truthful and does not violate the rights of another person.
You grant PrometricDr permission to use submitted feedback for operating, improving, and promoting our services, subject to applicable privacy laws.
We may remove content that is misleading, abusive, unlawful, inappropriate, or unrelated to our services.
11. Website Availability
We aim to keep PrometricDr available and functioning properly, but uninterrupted access cannot be guaranteed.
Temporary interruptions may occur because of maintenance, technical issues, security updates, third-party service failures, or circumstances beyond our reasonable control.
Where appropriate, we may modify, update, replace, or discontinue features of the service.
12. Third-Party Websites and Services
PrometricDr may link to licensing authorities, testing providers, payment processors, reference sources, or other external websites.
These services are operated independently, and PrometricDr is not responsible for their content, availability, policies, or practices.
A link to a third-party website does not imply endorsement unless explicitly stated.
13. Limitation of Liability
To the maximum extent permitted by applicable law, PrometricDr will not be responsible for indirect, incidental, special, or consequential losses resulting from the use or inability to use our services.
Where liability cannot legally be excluded, PrometricDr's total liability relating to a paid service will not exceed the amount paid by the user for the relevant service, except where applicable law requires otherwise.
14. Suspension and Termination
We may suspend or terminate an account when we reasonably believe these Terms have been violated, including through account sharing, unauthorized copying, fraudulent activity, security abuse, or misuse of our services.
Termination may result in loss of access to purchased content where permitted by applicable law.
15. Privacy
Our collection and handling of personal information is described in the PrometricDr Privacy Policy.
By using PrometricDr, you acknowledge that you have had an opportunity to review that policy.
16. Changes to These Terms
We may update these Terms to reflect changes in our services, policies, technology, or legal requirements.
The latest version will be published on this page together with the updated revision date.
Your continued use of PrometricDr after revised Terms become effective constitutes acceptance of those Terms where permitted by law.
17. Governing Law
These Terms are governed by the laws applicable to the legal entity operating PrometricDr.
Any dispute relating to these Terms will be handled in accordance with applicable law and the jurisdiction governing that operating entity.
18. Contact Us
If you have questions about these Terms and Conditions, please contact:
Email: support@prometricdr.com
Independent Exam Preparation Platform
PrometricDr is an independent educational platform and is not affiliated with, endorsed by, sponsored by, or officially connected with Prometric, Pearson VUE, DHA, DHP-MOPH, DOH, KMLE, MOHAP UAE, OMSB, SCFHS, or any other licensing or testing organization.
All organization names and trademarks belong to their respective owners.
