1. Information We Collect
We may collect the following information when you use PrometricDr:
Account Information
Your name, email address, password, and other information provided when creating or managing an account.
Purchase Information
Information related to subscriptions, practice test purchases, billing, and transactions. Payments may be processed through third-party payment providers. PrometricDr does not store complete credit or debit card details.
Practice & Performance Data
Information such as practice tests attempted, scores, progress, responses, and other activity associated with your exam preparation.
Technical & Usage Information
This may include your IP address, browser, device type, operating system, pages visited, login activity, and interactions with our website.
Communications
Information you provide when contacting customer support, reporting an issue, or communicating with us.
2. How We Use Your Information
We may use your information to:
- Create and manage your PrometricDr account
- Provide access to purchased practice tests and subscriptions
- Record scores, progress, and practice activity
- Process and confirm transactions
- Respond to customer support requests
- Maintain the security of accounts and our website
- Detect fraud, misuse, or unauthorized activity
- Improve our practice tests, website, and user experience
- Send important account, payment, or service notifications
- Send marketing communications where permitted and provide an option to unsubscribe
We do not sell your personal information to third parties.
3. How We Share Information
We may share limited information with trusted service providers that help us operate PrometricDr, such as:
- Payment processors
- Website hosting and infrastructure providers
- Email and customer support services
- Analytics and performance tools
- Security and fraud-prevention services
These providers may process information only as necessary to perform their services.
We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect PrometricDr, our users, or others from fraud, security threats, or unlawful activity.
4. Cookies & Analytics
PrometricDr may use cookies and similar technologies to:
- Keep users signed in
- Remember account and website preferences
- Maintain practice test functionality
- Understand how visitors use our website
- Improve website performance and security
You can control or disable cookies through your browser settings. Some website features may not function correctly if essential cookies are disabled.
Where required, additional cookie choices may be provided through a consent or preference tool.
5. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based service or electronic storage system can guarantee absolute security.
Users are responsible for keeping their account passwords confidential and should contact us if they suspect unauthorized access to their account.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain accounts and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.
Retention periods may vary depending on the type of information and the reason it was collected.
7. Your Privacy Rights
Depending on your country or applicable privacy laws, you may have rights relating to your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of eligible personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
8. Third-Party Websites
PrometricDr may contain links to healthcare authorities, testing organizations, reference sources, or other third-party websites.
We are not responsible for the privacy practices, security, or content of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
9. International Users
PrometricDr may be accessed by healthcare professionals from different countries.
Depending on the services and technology providers used to operate our website, information may be processed or stored in countries other than your own. Where applicable, reasonable safeguards are used for the handling of personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, legal requirements, or privacy practices change.
The latest version will always be published on this page with an updated revision date.
11. Contact Us
For questions, concerns, or requests relating to this Privacy Policy or your personal information, contact:
Email: support@prometricdr.com
