We’re Here to Help
Have a question about PrometricDr, your practice test access, payment, account, or exam preparation resources? Our support team is here to help you get the information you need.
For the fastest assistance, choose the relevant contact option below and include as much detail as possible in your message.
How Can We Help?
Practice Test & Account Support
Need help accessing a practice test, managing your account, finding your exam, or resolving a technical issue?
Email: support@prometricdr.com
Purchase & Subscription Enquiries
Have a question about access plans, pricing, subscriptions, or purchasing a practice test?
Email: sale@prometricdr.com
Content Feedback & Corrections
If you notice outdated exam information, a technical problem, or something in a practice question that you believe should be reviewed, please let us know.
Include the exam name, question or page, and a brief explanation so our team can review it efficiently.
Quick Help
Which licensing exams does PrometricDr cover?
PrometricDr provides practice tests for healthcare licensing examinations associated with DHA, DHP-MOPH, DOH, KMLE, MOHAP UAE, OMSB, and SCFHS, covering a wide range of medical and healthcare professions.
How do I access a practice test?
Create or log in to your PrometricDr account, select your licensing authority and profession or specialty, choose an access plan, and begin practicing.
I purchased access but cannot open my test. What should I do?
Contact support@prometricdr.com using the email address associated with your account. Include the practice test name and details of the problem.
Can PrometricDr help with my licensing application or eligibility?
PrometricDr provides independent exam preparation resources and does not process licensing applications, credential verification, exam bookings, or eligibility assessments. For these matters, contact the relevant healthcare licensing authority directly.
Are PrometricDr practice questions official exam questions?
No. Our practice questions are independently developed for educational and exam preparation purposes. They are not official, live, recalled, or leaked examination questions.
Need Help Finding Your Exam?
Browse PrometricDr by licensing authority, profession, or specialty to find the practice test that matches your preparation needs.
Independent Exam Preparation Platform
PrometricDr is an independent educational platform and is not affiliated with, endorsed by, or officially connected with Prometric, Pearson VUE, DHA, DHP-MOPH, DOH, KMLE, MOHAP UAE, OMSB, SCFHS, or any other licensing or testing organization.
